AI Support Agent (RAG + NLU)
Intelligent multilingual chatbot combining NLU for transactions and RAG for knowledge retrieval.
2025 · Shipped
Hybrid AI architecture using Spacy for transactional intents and vector search (pgvector) for knowledge retrieval. Includes sentiment analysis and full Docker containerization.
The Problem
Customer support services are saturated and lack 24/7 multilingual handling capabilities.
The Solution
An automated, context-aware AI agent capable of handling queries autonomously.
Year
2025
Tech Stack
Python · Neo4j · Cypher · FastAPI · RAG · Streamlit · PostgreSQL (pgvector) · Spacy · Next.js · Docker
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